Don't like it? Doesn't fit? Never mind. You can return the item by filling out our return form (download below). You have 30 days to change your mind.

If you need help or to discuss how we work, don't be afraid to give us a call:
Pavla +420728272295 (administration, payments)
Ondra +420774533636 (production, sewing to order)

Download form

Return shipment

Return shipment is a service of Zásilkovna, which allows clients to easily return goods. The return logistics is handled by a code that the customer submits for free at any at the place of filing Zásilkovny and reports the given 8-digit code here. The code is unique to the e-shop.

Free returns - with the code 97880540, returning items is a breeze.

The first way for a customer to return goods to the e-shop is the so-called return shipment. How does it work?

Zásilkovna - zpětná zásilka

01 - The customer will pack the returned goods appropriately and add the return form supplied by the e-shop to the shipment if necessary.

02 - The parcel is taken to any delivery point of Zásilkovna.

03 - The operator will report an 8-digit return code unique to the e-shop (the so-called identifier).

04 - Based on the code, the operator generates a label and sticks it on the parcel.

05 - Our courier will pick up the parcel at the delivery point and take it back to the e-shop.

Return to address

If the location of any of our branches is not convenient for you, you can send the package directly to our workshop (at your own expense).

Dluhonská 41
75002 Přerov